Policies

Understanding your rights as a patient is important. View Ortho Illinois’ policies below. If you have questions, please call us our Main Office at (815) 398-9491. Have a general question? Contact us online. We’re here to help.

• Financial Policies
• Surprise Billing Disclosure
• Prescription Refill Policy – Updated September 29, 2014
• Privacy Policies – Updated May 30, 2023
• Non-Discrimination Notice
• Controlled Substance Agreement

No Pets Allowed.

We welcome trained service animals as defined under Title II and Title III of the ADA.  However for the safety and comfort of our patients and staff, other animals, including comfort, emotional support, and pets are not allowed in the buildings.